Other - F.A.Q - HamuHaus

Can I change or cancel my order after it’s been placed?

Once your order is confirmed, it is processed quickly, but if you need to make changes or cancel, please contact us within 24 hours, and we’ll do our best to accommodate your request. After that, we cannot guarantee changes, but we’ll still try to help!

How do I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number and link so you can easily track your package through Australia Post.

Do you offer any discounts or promotions?

Yes! We offer occasional sales and special promotions. Make sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals!

Any promotion code just simply enter the discount code at checkout, and the discount will be applied to your order total.

Do you restock sold-out items?

We restock some of our most popular items. However, it depends on Korea's manufactures as well.

If an item is sold out, you can sign up for a restock notification on the product page so you’ll be the first to know when it’s available again!